appointment & booking guidelines
public holiday appointments
if the salon is open on a public holiday An additional $20 fee will be applied
other important information
Cash, credit & debit payments are accepted to settle your remaining balance for the services provided.
If the client has an issue with their completed service; not satisfied with the outcome or may have an allergic reaction, a free lash removal will be offered if contact has been made within 24 hours of the appointment. A partial/full refund of the service will be kindly declined.
Strictly no guests are to attend the appointment with the client.
DEPOSITS
All new appointments are secured by a $50 NON-refundable payment when booking the preferred time slot.
Deposits will be honoured if the appointment is rescheduled in advance.
cancellations
Cancellations made within 24 hours of the appointment will incur a $50 fee.
Clients who fail to show to their appointment or cancel within 12 hours will be charged 100% of their appointment, this is automatically charged to the card on file